Chicago tenant services

Most landlords have a day job in addition to owning rental properties, and they don’t have endless hours every week to devote to their rental property. However, when a tenant has a problem, they want to know that their landlord is going to fix it right away. You need to have someone who is available to address the needs of your tenants promptly. Because dealing with all of the daily demands of tenants and the changeover between tenants takes up a lot of time - a residential property management service is the perfect solution.

The relationship with a property management company and tenant is often a bit more formal than it would be if the tenant were dealing with the owner directly. Our customer service and property management experience makes the lives of our property owner clients and tenant customers easier. With years of experience, InPro knows the best policies and procedures for rental property and deals with issues quickly and professionally.

InPro can undertake the day-to-day management of the property, tenancy and tenant on the landlord's behalf, dealing with inquires, tasks or problems as they arise. Our property management services minimize your stress. Our company maintains a 24-hour emergency on-call service, which is always staffed by one of our professional property managers. This service is for extreme emergencies only but gives our property owners and residents the confidence that we are available nights, weekends, and holidays when emergencies arise.

• Tenant services
• Collect all rents
• Late notices
• Early terminations
• Monthly accounting
• Resident newsletters
• 24-hour emergency line
• Bounced checks
• Unauthorized pets
• All charges verified
• Move-out inspections
• Evictions
• Neighbor complaints
• Owner newsletters

Collecting rent is not always as easy as it sounds, because if a tenant pays late or misses a payment, you’ll have to spend time making phone calls or writing letters in an attempt to collect the money owed to you. If tenants continue to avoid paying their rent, you might even have to spend money to send certified letters or take the non-paying tenants to court. If you do not have a property manager, you must take responsibility for collecting rent. If you do not have enough knowledge about the rental market in your area, you should choose a property management company.

The ideal property management company collects rents on the first of every month, no exceptions. In addition, the property manager will handle all aspects of processing payments, including deposits and deposit refunds. It can be challenging for busy individuals to keep track of these details, but your property manager will do the work for you.

Most of InPro tenants pay the rent on time due to the excellent tenant screening process. We collect rent from the tenant and we offer convenient payment options to all tenants, including mail, drop-off, credit card payments and online payments. This allows tenants to pay even if it’s the weekend or after hours, so they have no excuse to not pay their rent on time. If there is a delay in payments, then late fees are in order. The company will also not hesitate to take legal action in the event of non-payment.

Accounting services are an important component of our full-service management package. Property managers fully and freely share all information about investment portfolios and tax deductions with the property owners. You will also receive copies of all invoices with each statement. Each month, we will send you a financial statement containing the amount of money that was collected, and payments, if any, that were made throughout the month. We don’t just collect payments and rent either. We charge and collect late fees, pursue collection of dishonored payments like bounced checks, and can provide eviction services if they become necessary. Our property management experts allow you to relax while they take care of all financial transactions related to your property.

InPro take a proactive approach to rental property management. We do all we can to make sure problems either do not arise in the first place or, if they do, are resolved quickly and efficiently. The tenant knows that any maintenance concerns will be dealt with in a professional manner and communication tends to be direct and courteous. Any time your tenant has a repair issue or other concern, they can contact the property manager and have the issue addressed right away. The tenant will be happier, the problem will be solved, and you won’t have to deal with it. You may have a full-time job of your own, or you may not even live in the same state as your rental, which is why a property management service is an invaluable resource.

Our property management services company can address your tenants’ needs promptly. Contact InPro to learn more about tenant services.